Effective Date: January 26, 2025

BOHAN machines Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email

• Payment Information: Credit/debit card details, billing address (processed via secure third-party payment processors)

• Order & Transaction Data: Products or services purchased, purchase history

• Account Information: Login credentials, preferences, saved settings

• Communications: Emails, messages, reviews, or inquiries submitted to us

• Website Usage Data: IP address, browser type, device data, cookies, and analytics data

You can choose not to provide certain information, but this may limit your ability to use some features or complete a purchase.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill orders

• Provide customer support

• Communicate order updates and promotions (with consent)

• Improve our website, products, and services

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties, including:

• Payment processors

• Shipping carriers and logistics providers

• IT service providers (e.g., hosting, analytics, email platforms)

• Government authorities when required by law or regulation

All third parties are contractually obligated to safeguard your data.

4. Consent

By using our services or submitting personal information, you consent to the collection and use of your data as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

5. Data Storage & Security

We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal or accounting obligations.

7. Your Rights

Under Canadian law, you have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Withdraw consent to processing (subject to contractual or legal limits)

• File a complaint with the Office of the Privacy Commissioner of Canada

To make a request, contact us using the information below.

8. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance user experience

• Track website usage and performance

• Deliver relevant ads and marketing content

You can modify your browser settings to refuse cookies, but some features may not function as intended.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. International Users

If you are accessing our services from outside Canada, please be aware that your information may be transferred to, stored, or processed in Canada or other jurisdictions where we or our service providers operate.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated “Effective Date.” We encourage you to review it regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact: